By making a reservation, the user agrees to enter into a rental contract with Hotel Rural La Alfajía de Antonio and both parties agree to respect these General Conditions and the Regulations for the use of the property.

Only the guests indicated in the original reservation and at check-in are allowed to stay in the room. Any additional overnight guests must be approved.

LEGAL REQUIREMENTS

LEGAL REGISTRY: As an authorized Hotel in Andalusia, we have the obligation to verify the identity documents of each client and register them in the 'traveler registry' of the Civil Guard Corps, according to article 29 of Decree 159/2012.

CHECK-IN CHECK-OUT

The guest must inform Hotel Rural La Alfajía de Antonio of the expected time of arrival at least 24 hours before the start of the stay. Hotel Rural La Alfajía de Antonio is not responsible for delays or inconveniences that may be caused by lack of information. Additional check-in fees may apply for a specific arrival, as mentioned in the reservation.

At the time of departure, guests must vacate the room with all their luggage. Hotel Rural La Alfajía de Antonio reserves the right to remove from the room any luggage that is still there after the departure time, and/or claim a penalty from the client that can be withheld from the amount of the Damage Deposit.

CLEANING

Hotel Rural La Alfajía de Antonio works with professional cleaning and laundry services that follow sanitary protocols according to Spanish guidelines.

Upon departure, guests must leave the accommodation in a reasonable state. In case these rules are not respected, additional cleaning costs may be required.

GUEST BEHAVIOR

Guests agree to have civic behavior and to the neighbors respect

They also undertake to respect the material and equipment made available to them, to take care of the latter and to notify Hotel Rural La Alfajía de Antonio of any damage they observe.

In case of not respecting the general rules of coexistence, Hotel Rural La Alfajía de Antonio has the right to demand that guests vacate the room immediately.

Smoking is forbidden in the interior of the building, either in common areas or rooms, and only the outdoor terrace area is reserved for smoking. Non-compliance with this rule will incur into 200€ charge fee.

NOISE

Guests must keep noise to a minimum so as not to disturb occupants of neighboring rooms - especially during night hours (9pm to 8am).

Parties are strictly prohibited.

Excessive noise is prohibited at all times and may result in termination of the vacation rental agreement, eviction, loss of rent paid, and additional charges that may be deducted from the damage deposit.

Guests must notify Hotel Rural La Alfajía de Antonio of any disputes or complaints from neighbors as soon as possible.

SECURITY

Whenever guests leave the room, it is your responsibility to ensure that all windows and doors are closed/locked to maintain security and prevent rain and water damage.

Guests agree not to reproduce and/or give the property keys to third parties, and to take the necessary security measures to prevent unauthorized persons from accessing the property. In case of loss of keys, guests have to notify Hotel Rural La Alfajía de Antonio as soon as possible.

In addition, Hotel Rural La Alfajía de Antonio provides an emergency number, available 24 hours a day in case something happens in the accommodation: +34 654 35 99 24

MODIFICATIONS AND CANCELLATIONS

Any request to modify the date of the stay must be approved by Hotel Rural La Alfajía de Antonio. If, for any reason, the client must cancel all or part of the reservation, the cancellation policy will apply.

If, for any reason beyond its control, including force majeure, Hotel Rural La Alfajía de Antonio is forced to modify the conditions of the reservation, it must immediately inform the guest. In case of not reaching an agreement on the conditions of the modification, the entire amount will be returned to the guest and he will not be able to make any other claim.

RESPONSIBILITIES

Hotel Rural La Alfajía de Antonio is not responsible for any damages that may be caused by the use of the equipment or in cases of theft, fire and other criminal activities. In any circumstance, Hotel Rural La Alfajía de Antonio will do everything possible to quickly find a solution to any type of incident. During the stay in the accommodation, the guest is responsible for all his personal valuables.

PERSONAL INFORMATION

The processing and use of personal data is processed solely for the following purposes:

- management of the stay and the services requested and communication with the guests

- Information to local authorities, as required by the Andalusian Tourism regulations.

The information is stored on a secure server for the time necessary to carry out the different treatments, in accordance with tourist regulations.

The data collected by Hotel Rural La Alfajía de Antonio, in no case, will be transferred to third companies, except to local authorities.

This Privacy Policy contains the types of information that are collected and recorded by Hotel Rural La Alfajía de Antonio and how we use it.

If you have additional questions or need more information about our Privacy Policy, do not hesitate to contact us via email [email protected]

## log files

www.hotelruralalpujarra.com follows a standard procedure for the use of log files. These files record visitors when they view the websites. All hosting companies do this and a part of hosting services analytics. Information collected by log files includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time, referring/exit pages, and possibly the number of clicks. These data are not linked to any personally identifiable information. The purpose of the information is to analyze trends, administer the site, track users' movement around the website, and gather demographic information.

## Cookies and web beacons

Like any other website, www.hotelruralalpujarra.com uses 'cookies'. These cookies are used to store information including visitor preferences and the pages of the website the visitor accessed or visited. The information is used to optimize the user experience by customizing the content of our website based on visitors' browser type and/or other information.

## Third Party Privacy Policies

www.hotelruralalpujarra.com's Privacy Policy does not apply to other advertisers or websites. Therefore, we advise you to consult the respective privacy policies of these third party ad servers for more detailed information. It may include instructions on how to opt out of certain options. You can choose to disable cookies through the individual options of your browser. To know more detailed information about the management of cookies with specific browsers, you can find it on the web pages of the respective browsers.

Hotel Rural La Alfajía de Antonio undertakes to respect the confidentiality of the data and to use it in accordance with its intended purpose, as well as to fulfill its obligation to safeguard it and to adopt all necessary measures to prevent its alteration, loss, processing, or unauthorized access, in compliance with the provisions of Royal Decree 1720/2007 of December 21, which approves the Regulation implementing Organic Law 15/1999 of December 13 on the Protection of Personal Data.

## Privacy Policy online only.

This privacy policy applies only to our online activities and is valid for visitors to our website regarding the information they shared and/or collected on www.hotelruralalpujarra.com. This policy does not apply to any information collected offline or through channels other than this website.

## Consent : By using our website, you accept our Privacy Policy and agree to its Terms and Conditions.

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Clients can exercise, free of charge, their rights of access, rectification and cancellation of data by contacting Hotel Rural La Alfajía de Antonio at: [email protected]